Helping to transform an IT department

Enedis

Agility transformation Managerial transformation Industry & Services

Publié le 15 janvier 2020

Strengthening collaboration between teams thanks to Open Space Agility

In May 2018, the SOC division in charge of the Linky program within Enedis' IT department began its agile transformation. The current organization demonstrates a difficulty in aligning the various teams, while the ISD itself has launched its own agility transformation at scale (SAFe).

Cédric Gaudet, agile manager responsible for a team partly in charge of the Linky IS, is looking for a way to get his teams to work better together. His challenge was to improve synergies and collaboration, while preserving the agile principles of autonomy and self-organization, across several teams.

With the help of the Aneo agile coach, they launched an experiment based on the OSA (Open Space Agility) approach, for which there is as yet little feedback.

Project keys

The experimentation loops created by the agile coaching approach helped to break down existing silos.

Aneo's added value was to :

Create a large-scale improvement dynamic by breaking down silos and generating a high level of commitment and motivation among employees.
Clarify and re-challenge the intention of the transformation, and approach it systemically.
Define a seasonality to pace the transformation, raise tensions and realign at the global level.
Bring about concrete changes in a collective's culture (work on the collective's name and identity, its informal ways of operating, strengthening solidarity and a sense of belonging, etc.).
Generate innovative initiatives (e.g. creation of a “Lab” within teams to work on R&D topics, with rotating roles).

Launch of the first Open Forum

In July, a first open forum is launched, followed by the first iteration of 100% bottom-up experimentation, an approach acclaimed by the teams.

From October 2018 to the present day: 3-month iterations of experimentation, punctuated by open forums, follow one another, and the system continually improves. The initiative gets the word out and extends to another group of Linky program teams inspired by the OSA approach.

Launch of a participatory approach across the SOC cluster

In the summer of 2019, the SOC cluster wants to transform its identity too closely associated with the Linky era, and thus give itself a new raison d'être. The ANEO team is implementing a collaborative and participative approach to develop the cluster's new identity. Design Thinking and ideation workshops are organized between the cluster's departments to bring out values and a common vision. A new Nex'Us name is found, and a logo elected by over 200 employees is chosen.

A cultural and organizational transformation for the entire division

In September 2019, Aneo is this time mandated to support the transition to a new organization in line with the cluster's new activities. Our team proposes to structure a transformation framework with the Codir, based on the division's new identity. The first cross-functional initiatives with employees are launched to profoundly impact processes, methods and tools, and to identify missing skills.

What our customers say

I liked the very collective approach that was put in place, the unknown that David took us towards and the results that this gave, but also the individual exchanges that helped me with my positioning in relation to the teams. Finally, I really appreciated David's humility, as he didn't hesitate to ask for help on certain subjects, involving colleagues and even people from outside Aneo.

Cédric Gaudet

Agile Manager

Ready to change how you work?

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Helping to transform an IT department

Strengthening collaboration between teams thanks to Open Space Agility

Project keys

Launch of the first Open Forum

Launch of a participatory approach across the SOC cluster

A cultural and organizational transformation for the entire division

What our customers say

Ready to change how you work?

In the spotlight

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